FAQ / Contact
FAQ
Please look to see if your query is listed in our FAQ before contacting us.
What payment options do you have?
We make use of Payfast payment gateway provider which enables payments via:
- Credit, Cheque, & Debit Card
- Instant EFT
- Mobicred
- Masterpass
- Zapper
- Scode
Where do you ship to?
South Africa, nationwide.
How much does shipping cost
A flat fee of R50 for orders under R500.
Free shipping on orders of R500 or more.
What is your returns policy?
- FOR PURCHASES PRESCRIPTION
As your new spectacles were individually crafted for you we cannot accept any returns, but the optical accuracy of your prescription is guaranteed. - FOR FRAME ONLY / SUNGLASSES ONLY
If you are not satisfied with the quality of your purchase within 7 days of purchase, you may return them to us in its original state and packaging for a full refund.